File Transfer (SFTP)¶
Transfering files from and to your Akeneo Cloud Environment can be done using an SFTP access.
This access can only be granted upon request, after a Cloud ticket has been created through the helpdesk.
Please note that this SFTP access is not related to the SSH access (i.e: different credentials) and is limited to one particular folder: /data/transfer/pim.
By default, the username is akeneosftp and the port in use is 22. Also note that you can request multiple SFTP accesses.
If Akeneo, as an SSH user or as a PIM process, creates files in the SFTP sub-directories, permissions have to be set so that SFTP users can rename or delete them.
$ chmod u=rwX,g=rwXs,o= /data/transfert/pim/*
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