Report a Bug

Prerequisite

Warning

As a prerequisite, make sure you completed all the steps described in our First aid kit.

Community Edition

Enterprise Edition

  • Gather as much information as possible by following our Bug qualification guide
  • Raise an issue by using your Service Desk Account
  • Attach the PIM system information file to your request (it is available under System > System information > TXT)
  • Our support team will handle your request